ServicesHelpdesk
Use Odoo’s free open-source help desk software to enjoy a powerful ticketing system and manage your assistance efficiently. Try it now!
Key features
Track, prioritize, and solve customer tickets.
Organize your tickets the way you want with the amazing kanban view. Get an instant overview of your team's workload and check the status of a ticket based on your custom tailored SLA rules.
Multi Channels, Out-of-the-box.
New incoming emails create tickets automatically.
Optimized for productivity
Sell support contracts
Sell support contracts to automatically provide helpdesk services to your customer. Track time on each contract with the timesheet app, and upsell automatically with time-limited contracts. Create alerts for your sales or helpdesk team b…
Provide smarter self-service
Develop your self-service platform by directly linking your FAQ, training videos, and presentations on a ticket.Develop a community around your product with the forum.
See it in action
For your market · Jordan
Helpdesk for businesses in Jordan
We implement Helpdesk for Jordanian companies as part of one Odoo system — set up for 16% sales tax and JoFotara e-invoicing, in Arabic and English, with prices in Jordanian dinars.
- JoFotara national e-invoicing (ISTD)
- Quotes and invoices in Jordanian dinars (JOD)
- Support in Arabic and English: +962 79 719 6828
- Ready for Odoo 20 — see what's new
